When your items arrive 1. If you need instructions how to assemble your product or you need more product info pls click here and fill in the form. 2. If you want to know how to maintain your product finish, pls download the instructions here: 3. In the unlikely event there is a damage or a loss when your items arrive please stop unpacking, when possible take a picture and mention your remark on the delivery documents. To register claim, click here and use our 24/7 after sales service.